Faq
What Gill Taxi Service is all about?
We are an online taxi rental company that helps people to fulfill their transportation needs. We allow people to book a taxi as per their demands and requirements. Whether you want to go on a road trip, or a business trip, we are here to help you in everything. Our online taxi booking portal us quite simple and easy to use.

What is your taxi booking process?
You just need to visit our official website www.gilltaxiservice.com and follow a simple process, which starts from Search>Select>Details>Book. Once your booking has confirmed, you will receive a confirmation message either through SMS or email. The chauffer details will be sent to your phone at least 1 hour before to your pick up time.

What if I want to make any change in my booking?
Call us on +91-9216728816, and we will make changes in your booking as per your requirements. However, one thing you should keep in mind here is, if you want to make change in your booking, you need to tell us at least 1 day before to your scheduled date. After then, you will be asked to pay cancellation charges as per our cancellation policy.

What is your taxi reservation process?
In order to make a taxi reservation, you just need to call our customer support team, which is here to serve you round the clock. You need to tell us the exact date and the location and the type of car you would like to rent.

Why I Choose Gill Taxi Service over others?
  • • We have a team of professional staff and skilled drivers, who know how to handle a customer
  • • We are customer oriented
  • • We offer an outstanding customer service
  • • Our all the cars are new and have been maintained in a top-notch condition

What if I didn’t get my confirmation through SMS/Email?
If you didn’t receive your confirmation within 10 minutes of your booking, just call us at +91-9216728816. We will give you a confirmation.

What if I need to make a booking in bulk?
If you want to make a booking in bulk, please call our highly efficient and skilled team and they will let you know about the special discounts running for bulk booking.

Can you help me to book a luxurious car for a special occasion?
We have a number of luxurious cars available to make your special occasion a memorable one. You can get all the information about the luxurious cars at our website or call us at 0172-5087816.

Do you have online payment option?
Yes, we do accept all kinds of debit and credit cards. Alternatively, you can also make payment by choosing net banking option.

How soon I will get the refund back after I cancel my booking?
The refund will be transferred to your account within a time period of 7 working days after you cancel your booking. However, if you don’t receive it in 7 days, mail us at info@gilltravels.com. We will process you refund ASAP.

How late I can book?
While booking online, you need to give us at least 3 hours to confirm your booking. However, if you have any emergency, just give us a call, and we may assist you in making confirmation (depending upon the availability).

How early I can book?
You can book your cab 60 days in advance.

What shall I do if driver does not reach on time?
Give us a call at +91-9216728816, and we will make a replacement of the driver in such cases. We advise you to call the driver before the scheduled time to know if he is arriving on time or is there any delay.

How do I submit my feedback?
You can share your experience at info@gilltravels.com or use the feedback section of our website.
We take the feedbacks of our customers seriously and always try hard to serve you better.

Address Details:
SCO 1,2,3 Sector 20-D, Chandigarh 160017